1. Overview

At Billionaire Glow Cosmetics Trading LLC, we ensure reliable and efficient delivery of all orders across the UAE and selected international destinations.

As an authorized distributor of premium cosmetic brands in the UAE, we work with trusted logistics partners to guarantee safe and timely delivery.

2. Shipping Locations

We currently offer shipping to:

  • United Arab Emirates (UAE)
  • GCC Countries (selected regions)
  • International destinations (availability may vary)

3. Processing Time

  • Orders are processed within 1–2 business days
  • Orders placed on weekends or public holidays will be processed on the next working day

4. Delivery Timeframes

Estimated delivery times:

  • Dubai: 1–2 business days
  • Other Emirates: 2–4 business days
  • GCC Countries: 3–7 business days
  • International: 5–10 business days

Delivery times may vary depending on location and external factors.

5. Shipping Fees

  • Shipping costs are calculated at checkout
  • Free shipping may be offered on selected promotions or order thresholds
  • International shipping fees vary based on destination and courier rates

6. Order Tracking

Once your order is shipped:

  • You will receive a tracking number via email or SMS
  • You can monitor delivery status in real time

7. Delivery Conditions

  • Please ensure that the shipping address and contact details are accurate
  • We are not responsible for delays caused by incorrect information
  • Someone must be available to receive the order at the delivery address

8. Delays

While we aim for timely delivery, delays may occur due to:

  • Courier issues
  • Customs clearance (for international orders)
  • Weather or unforeseen circumstances

We are not liable for delays beyond our control.

9. Failed Delivery Attempts

If delivery fails due to:

  • Incorrect address
  • Customer unavailability

The order may be:

  • Returned to us
  • Re-shipped at additional cost

10. Customs & Duties

For international orders:

  • Customs duties and taxes may apply
  • These charges are the responsibility of the customer
  • We are not responsible for customs delays

11. Damaged Shipments

If your order arrives damaged:

  • Contact us within 48 hours
  • Provide photo evidence
  • We will arrange replacement or resolution

12. Contact for Shipping Inquiries

For any shipping or delivery-related questions:

Billionaire Glow Cosmetics Trading LLC
📍 Cluster CAI Thanyah Fifth – Jumeirah Lakes Towers, Dubai, UAE
📞 +971 555 469 025
📧 office@axxzia-agtheory.ae
🕒 10:00 AM – 6:00 PM (UAE Time)