AXXZIA Terms & Privacy | UAE Store Policies

PRIVACY POLICY

Information We Collect

We may collect the following information:

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party providers)
Device data (IP address, browser, cookies, analytics)

How We Use Your Information

We use your data to:

Process and deliver orders
Provide customer support
Respond to inquiries
Improve website experience
Send updates and offers (only with consent)
Comply with UAE laws and regulations

Data Sharing

We do not sell or rent your personal data.

We may share data with:

Payment providers
Shipping/logistics partners
IT infrastructure providers
Legal authorities if required

Data Security

We implement advanced security measures including:

SSL encryption
Secure hosting environments
Restricted data access

Cookies

We use cookies to enhance functionality and analyze performance.
You may disable cookies via browser settings.

Your Rights

You have the right to:

Access your data
Request correction or deletion
Withdraw consent
Request data export

[email protected]

Data Retention

We retain data only as long as necessary for business, operational, and legal requirements.

Third-Party Links

We are not responsible for the privacy practices of external websites.

TERMS OF USE

Acceptance of Terms

By accessing this website, you agree to these Terms of Use.

Use of Website

You agree to:

Use the website lawfully
Not disrupt or misuse systems
Provide accurate information

Products & Availability

We reserve the right to:

Modify or discontinue products
Adjust pricing
Limit quantities

Orders & Payments

Orders are confirmed upon successful payment
We may cancel suspicious orders
Payments are processed via secure third-party providers

Intellectual Property

All website content is owned by Billionaire Glow Cosmetics Trading LLC and protected by law.

Limitation of Liability

We are not liable for:

Indirect damages
Third-party delays
Improper product use

Governing Law

These Terms are governed by the laws of the United Arab Emirates.

Updates

We may update policies at any time. Continued use means acceptance.

REFUND & RETURN POLICY

Returns

Due to the nature of cosmetic products:

Returns are accepted only if:

Product is unused
Product is unopened
Requested within 7 days of delivery

Non-Returnable Items

We do not accept returns for:

Opened products
Used items
Hygiene-sensitive goods

Damaged or Incorrect Orders

Report within 48 hours
Provide photo evidence
Replacement or refund will be issued

Refunds

Processed within 5–10 business days
Returned to original payment method

Shipping Costs

Shipping fees are non-refundable
Return shipping may be customer responsibility

CONTACT INFORMATION

For all inquiries related to privacy, legal matters, or customer support, please contact:

Billionaire Glow Cosmetics Trading LLC
Cluster C, Al Thanyah Fifth – Jumeirah Lakes Towers
Dubai, United Arab Emirates

+971 555 469 025
[email protected]
Business Hours: 10:00 AM – 6:00 PM (UAE Time)

Optional store analytics

With your permission, we use Google Analytics 4 to understand page visits and shopping events such as product list views, product selections, cart additions and purchases. We also count searches and their results without sending the text you enter. Google receives device/browser information, a pseudonymous browser identifier and the relevant product, currency and transaction totals. We do not send names, email addresses, postal addresses, payment details or order access keys. Advertising personalization and Google Signals are not enabled.

Analytics is off until you allow it. Choose No thanks or change Analytics in Preferences at any time. Essential checkout and account features work without analytics. Analytics cookies may last up to one year; event-level retention is two months. Google may process data outside the UAE. Google Privacy Policy. Questions: [email protected].

Terms & Privacy

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